Shawn has over a dozen years in telecommunications and enterprise SaaS sales leadership from Pure CallerID, RingCentral, NICE, and Talkdesk, scaling national sales motions across CCaaS, UCaaS, and AI-driven customer engagement platforms. He boasts an innate ability to identify market opportunities ahead of the curve, backed by deep experience in enterprise deal strategy, strategic partnerships, pricing optimization, and data-driven forecasting. A trusted advisor to executive stakeholders and product teams alike, Shawn is passionate about leveraging AI and automation to transform customer engagement and outbound compliance at scale.