The outbound control plane

Clear the noise. Reach who matters.

Sonera is the control plane for regulated outbound engagement — the layer between your data and your dialer that decides, governs, and protects every call and text you send. Twenty years of compliance leadership. Carrier-grade deliverability. One decision engine that learns from every call and message.

Now Sonera

Two leaders. One platform.

DNC.com (Contact Center Compliance) and Pure CallerID have joined forces as Sonera. Your logins, contracts, and support teams are unchanged — and the roadmap just got a lot bigger.

Proven at scale

20+

Years setting the standard in contact center compliance

70B+

Phone numbers
scrubbed

0

Client violations, fines, or lawsuits caused by our data

1,250+

Organizations protected,
from SMB to enterprise

One control plane

The entire outbound lifecycle. One platform.

Every outbound program lives or dies in five stages. Sonera governs all five from one control plane — modules on one layer, not a patchwork of vendors.

Know who you’re calling. Append, verify, and enrich every record before you dial.

Know it’s legal to dial. Federal, state, and internal DNC, litigator, TCPA, and consent — in one scrub.

Make sure it connects and displays as trusted. Monitor, remediate, and brand your caller ID.

Place the call or text over carrier-grade voice, SMS, and real-time APIs.

Run campaigns and compliance workflows at scale, natively inside your CCaaS.

The decision engine

AI & Intelligence

The decision engine that learns from every call — built on litigator history, number reputation, and cross-customer outcomes.

Why Sonera

Built different, on purpose.

Four things no single vendor brings together — the reasons your campaigns start trusted and stay clean as you scale.

Owned, carrier-grade numbers
01
Patented dynamic optimization
02
Compliance built from real cases
03
Native to your stack
04
Owned, carrier-grade numbers
01

We provision numbers as the carrier — rested clean before launch, so your campaigns start trusted instead of flagged.

Patented dynamic optimization
02

Our patented engine allocates and rotates numbers intelligently, keeping reputation clean as you scale.

Compliance built from real cases
03

Litigator data matched against actual case files — so you remove real risk, not good numbers.

Native to your stack
04

Live inside Five9, Genesys, NICE, LiveVox, Convoso, Salesforce, and more. No rip-and-replace.

Solutions

Made for the way you engage.

One control plane, tuned to how your team runs outbound — pick your motion.

Compliance and deliverability for high-volume outbound.

Reach right parties compliantly under TCPA, FDCPA, and Reg F.

Scrub leads at speed and connect more conversations.

One contract, one API, one platform across every brand and BU.

Resources

Stay ahead of the regulators.

TCPA rulings, FCC actions, state caller ID mandates, restricted call dates — our team tracks it so you don’t have to. Explore our compliance hub and restricted call date alerts.

See the whole lifecycle in one demo.

Thirty minutes with a Sonera specialist: we’ll map your outbound flow, show you where risk and missed connections hide, and demo the modules that fix it.